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Warranty and Support for AMAX Group Products

At AMAX Group, we stand behind the quality of our RC toys and electronics. We offer a Limited 90-Day Warranty for all our products sold. This warranty covers electrical and mechanical defects that may occur during normal use within 90 days from the date of purchase. Should you experience any issues, we will repair or replace your product at no cost, provided the product was purchased from one of our approved retail partners, and the original receipt is included.

Comprehensive Warranties for Peace of Mind

AMAX Group’s 90-Day Limited Warranty ensures your product is protected from defects for three months after purchase. This warranty applies to issues arising from normal consumer use and covers all necessary repairs or replacements at no additional cost to you. However, it does not cover damage resulting from misuse, neglect, alterations, or commercial use. To ensure you receive coverage, always retain your original purchase receipt, and make sure to contact our warranty center for assistance. At AMAX Group, we strive to provide peace of mind by offering reliable and straightforward warranty services.

How to Access Warranty Services

If your AMAX Group product malfunctions within the 90-day warranty period, contact our warranty center for assistance. Our team will guide you through the process, issue you an RMA number, and provide instructions on shipping the product back to us. It’s important to include the RMA form, your contact information, and ship the product prepaid and insured. Any returns not accompanied by an AMAX-issued RMA form will be rejected. We take pride in our efficient process, ensuring your product is repaired or replaced in a timely manner.

Access to Spare Parts and Technical Support

Our after-sales support includes easy access to spare parts and expert technical advice. Whether you need a replacement part or help troubleshooting an issue, our knowledgeable team is ready to assist. We stock a full range of spare parts for all our products, from small components like replacement blades to larger parts including batteries. If you’re unsure of what you need, our technical support staff can guide you through the process, ensuring you get the right part and the correct advice to keep your product running smoothly.

Keep Your Product in Peak Condition

At AMAX Group, we believe that quality extends beyond the initial purchase. That's why we provide ongoing support to ensure the longevity of your product. Our spare parts are made from the same high-quality materials as our original products, guaranteeing that repairs or replacements maintain the same level of performance. Additionally, our technical support team is trained to handle any issue that may arise, helping you troubleshoot problems and keep your RC toys and electronics in excellent working condition for years to come.

Amax Brands is an RC Toy Manufacturer and Distributor that provides hobby-grade RC toys and replacement parts to consumers across North America, including Costco, Wal-Mart, Sam's Club, Target, Tractor Supply Company, Home Depot, and Lowe's..