What do I need to provide for a warranty claim?

Author: Test Test |

After making sure that your product is eligible for warranty claim, please be ready with the following information:

  • The FCC ID of your drone
    • This can be found either on the drone’s box or printed on the drone’s body itself. It can also be found printed on the drone’s controller.
  • The specific issue of the drone
    • Please take note of the specific issue of the drone and provide details on what/when/where/how it happened.
  • A photo of the purchase receipt
    • If possible, please be ready for a photo of the drone’s purchase receipt for us to verify its warranty eligibility.
  • For more information about what you need before a warranty claim, please contact our customer service.

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