My order hasn’t been delivered yet!
Our normal shipping time depends on your location. Please refer to the information below:
- USA: Up to 2 weeks
- Canada: Up to 3 weeks
- UK: Up to 3 weeks
Please note that during holidays, our delivery will take longer than usual. You may contact our customer service for more information. Please prepare the following information for a faster transaction:
- The ORDER NUMBER
- An order number will be sent to you the moment that an order was created for you. It is usually sent via email.
- The email address, shipping details, and phone number used in the order
- This information is provided before creating an order, thus helping our customer service with finding your order, if it’s not possible with the order number.